Water Damage Restoration

INDUSTRY STANDARD PROCEDURE

EMERGENCY CONTACT

A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our representative will lead you through a series of questions to better understand your needs.

DAMAGE ASSESSMENT/INSPECTION

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. We will check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

WATER EXTRACTION PROCESS

The water extraction step removes the majority of the water from your home or property. Our trained and certified technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength wet/dry vacuums. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

DRYING AND DEHUMIDIFYING

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage. We will manipulate temperature and relative humidity to remove the remaining moisture, then use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. We will then carefully monitor the progress using moisture meters until the materials return to acceptable drying standards.

Clean and Disinfecting

Our technicians identify and eliminate offensive odors with industrial air scrubbers and fogging equipment. This equipment can effectively treat serious and persistent odors that typical air fresheners and similar treatments can’t. Depending on the scenario, they may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.
Antimicrobial and Antibacterial Treatments
Sanitizing and Disinfectant Treatments